All orders are shipped through USPS from our fulfillment facilities in Garden Grove, CA, or Henderson, NV. Please allow 1-5 Business Days for your order to be fully processed and shipped.
There are local laws in Arkansas, Louisiana, Maine, Massachusetts, Oklahoma, Utah, and Vermont that prohibit sales of oral nicotine in or to these states.
Change of Shipping Address
We are only able to amend the address of an order if the order has not yet been shipped, and we can only correct faults in the given address, not change it to another address. Please make sure that your address is correct when you place your order. If you have provided us with a faulty or incomplete address and your order has already been shipped there is, unfortunately, nothing we can do. We do not refund nor reship shipped orders with address faults. We also do not refund or reship orders that were sent to a temporary address (for example hotel addresses during your holiday) and did not arrive in time before the end of your stay. Please make sure to state a shipping address where you will be staying for a duration of at least 2 months from the date of the order placement.
All sales are final.
Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange for any reason.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a disclosed amount of days.